All orders are processed and shipped promptly via USPS, UPS, and FedEx. Handling time is same day to next day M-F. Transit time ranges from 1 to 5 days depending on the delivery location.
We provide Tracking Information that is emailed at time of shipment.
You will receive two auto generated emails when you place your order, our welcome email, and your order acknowledgement that has all the details of your order.
If you do not receive our initial communications please adjust your email settings so we can update you with tracking and order status.
Your order status including tracking information can be viewed at any time by Signing In to your Zinzor account.
In the event of a shipping error or a product defect, we will provide a return shipping label. You will have the option of replacement goods or a full refund.
If you change your mind about a purchase, you may return product within 10 days of the receipt date.
Return shipping will be at your expense.
Return items must be unused, in original condition, and in their unopened packaging.
These items will be subject to a 10% restocking charge and we will not refund the original shipping costs.
All refunds will be made with in 1 business day after we receive your returned product.
2315 Strand St. Ste. 2C
Galveston, Tx. 77550
If we need to supply a return shipping label, you may request one using our Contact Form.